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DFR Request

The new electronic Development Feedback Request form permits you
to suggest enhancements and report difficulties/error messages encountered during Vecta operation.
Step 1 - Customer Details
   
Customer Name:
   
Customer No:   (5 Digit Code)
   
Contact Name in Full:
   
Position/Job Title:
   
Email Address:
   
Originator:
   
Date DFR Raised:
   

Step 2 - Vecta Details
   
Vecta Release: (in Help > About Version Info...)
   
Concerning: Server  Connected User   Remote   Pocket
   
Operating System (O/S): Version No. & Service Pack
   
SQL Version & Service Pack:
   
  Hosted     On Premise
   
Menu/Module:
 
   

Step 3 - Development Option
   
I am suggesting an enhancement. Full details are completed.
   
I am having difficuly with a program.
Output examples and errors (if any) are completed.
   
There was an 'Error Message'. Full details are completed.
   
   

Step 4 - Development Feedback
 
ONLY ONE QUERY PER FORM PLEASE
 
Please detail your query giving as much information as you can. If you are reporting a difficulty, please indicate all the steps you have taken, including the 'Menu' choice, keystrokes, options and any other factors that will help us to reproduce it.

(Screen shots may be sent under a separate email to the Vecta Helpdesk)
 
Summary:
 
 
Detail:
 
 


Resources:
What is a DFR?
Read the DFR Transmittal Document.
DFR form in pdf format
If you have a licensed copy of Adobe Acrobat, you may open this form, complete it, then save to your hard disk. You will then have a copy of your DFR & it may be emailed as a file attachment to us at Vecta.
DFR form in Word
Download a DFR form in Word format.