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News and Recent Developments
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Lindab
deploy VECTA to improve sales performance
Swedish-owned Lindab, a market leader in the UK ventilation industry, has recently adopted VECTA’s combined sales intelligence and CRM to help improve its customer service, call management and sales performance...
VECTA intelligence will provide Lindab with the visibility to enable quick identification of meaningful trends and exceptions and deliver more actionable insight into every sales opportunity at the point of customer contact. This will allow Lindab to significantly improve sales productivity, customer retention, add-on revenues and overall margin.
Lindab joint Managing Director, Mike Goodspeed, commenting on the recent uptake of VECTA, said:
“We identified a need for a user-friendly, web-based system to provide our sales team with fast access to key customer and sales information, so we immediately understood the benefits that VECTA would give us.
We need to ensure our sales team are not missing out on any sales opportunities and that they have better visibility of all call activity, so with VECTA we can now easily and quickly identify things like; what a customer is buying and is not buying, related product opportunities, trends in buying patterns, customer and product drift and gaps in spend.
There was nothing else available which offered the same level of alerts, sales analysis and CRM functionality that VECTA provides in one system and you don’t have to be an IT expert to make it work. It’s very easy-to-use, web-based and is clearly designed as a sales solution for sales people.
We look forward to gaining even more insight into our customers’ needs with VECTA, which will allow us to deliver improved levels of Lindab service across the UK.”
VECTA revs up Suzuki's sales performance
VECTA is delighted to be working with Suzuki GB PLC as a major new account, which will use VECTA to dramatically improve sales performance across its business...
Being
a wholly-owned subsidiary of The Suzuki Motor Corporation,
Suzuki GB PLC imports and distributes Suzuki automobiles,
motorcycles, ATVs and outboards in the UK. Suzuki
will use VECTA within the parts and accessories divisions
of Suzuki GB to greatly improve the visibility and
fast access of dealer and part sales information.
Jayne Hill, VECTA Product Manager, commenting on the
new account, said: “Working with a high-profile customer
such as Suzuki, which has exceptional market and industry
knowledge and already successful selling strategies,
underlines the fact that VECTA is going from strength
to strength with its latest WEB solution. VECTA7 (Sales
Intelligence on the WEB) provides a simple to use
sales and CRM solution via Laptop, PC, Tablet or Mobile
as well as a comprehensive Management and Marketing
tool which is appealing to businesses of all sizes
to help improve sales processes and performance. For
an increasing number of distribution companies, VECTA
is the system of choice for in-depth sales intelligence
and analysis.”
Aldridge
unlocks Sales Intelligence
Aldridge
Security use VECTA Sales Intelligence to improve
the information flow within their business and enhance
sales force performance (Case Study)...
As
the largest trade-only security wholesaler in the
UK and Ireland, with a turnover in excess of £25million
p.a., Aldridge Security implements VECTA to help their
sales force use business data more effectively and
become more informed. The results; reduced time for
call preparation and more control of the sales process
by greatly improving their position when negotiating
with customers.
EDP
puts the fizz into the Builders’ Merchant Awards
The
EDP Group (incorporating VECTA sales solutions)
is the leading supplier of software solutions to
the builders’ merchant industry and was proud to
be a sponsor at the recent Builders Merchant Awards
for Excellence 2011, held at the Lancaster London
Hotel...
- To ensure that the celebration party got started
with a swing, the EDP Group sponsored the Champagne
Reception at the Awards Ceremony with Peter Davey,
EDP Group Sales Director and Jayne Hill, Vecta Manager
present on behalf of the Group.
Vecta Manager, Jayne Hill, commented:
“VECTA have worked with some of the leading Merchants
over the last 10 years helping them to achieve sales
excellence and ensure high levels of customer service
and positive relations with existing customers; we
were delighted to see some of these as winners at
the event. The EDP Group has over 45 years’ experience
in delivering specialised computer solutions to merchants,
and have had a long association with the industry
so the Awards event was a great place to offer a thank
you for the support over the years during the reception.”
“We were delighted to see several VECTA users win
awards at the event, and offer our congratulations
to all winners, including:
LBS Builders’ Merchants, for: Trainee of the Year
(Andy Nicholas), Best Customer Service by a Builders'
Merchant and Independent Builders' Merchant of the
Year (6+ branches).
EH Smith for Training Initiative of the Year and Covers
for Builders' Merchant Environmental Initiative.
We look forward to continuing to support builders’
merchants in 2012 and beyond.”
Visit the Builders
Merchants News for the full story.
VECTA
inspires Autogem to greater sales success
To
maintain a market-leading position and to encourage
greater productivity from its sales force, Autogem
implement VECTA to tighten up their sales reporting
procedures and provide better information throughout
their business....
- Autogem were looking for a much more sales-focused
CRM system, which had to be delivered via the Cloud.
This would allow their field sales team to access
the system wherever they were located, so they would
no longer have to be in the office to request information,
or be reliant on their IT department to generate business-critical
reports. They needed them to be generated automatically
and to be available as and when needed. Therefore
Autogem wanted a system that on the one hand would
improve their internal efficiencies, and on the other,
would deliver greater visibility so everybody could
see all relevant information for themselves.
To
read the full Case Study, please click
here.
ArcGen
Hilta harnesses the power of VECTA Sales Intelligence
ArcGen
Hilta, one of the UK’s leading manufacturers and
suppliers of on-site power equipment, including
Welder Generators, Lighting Towers, Generators,
Pumps and Power Washers, has recently chosen VECTA
Sales Intelligence Software to further strengthen
its UK-wide customer sales support team...
ArcGen
was founded in 1973 and has developed an enviable
reputation within its industry for providing high
quality products alongside dedicated sales and aftersales
service.
To support the sales operation in their ongoing aim
to enhance existing customer relations and to identify
and manage new business growth, ArcGen will use VECTA
to gain instant intelligence on product sales, customer
buying patterns, and the management information needed
to ensure efficiencies
VECTA will further empower the ArcGen sales force
to sell more proactively, by highlighting alternative
and additionally related products to increase the
value of each sale and the company will use VECTA’s
pipeline management tool to give better visibility
of the sales process and more accurate forecasting.
Andy Thompson, Sales Director, ArcGen Hilta, said:
"We are really excited about using VECTA, it will
give us the information we need really quickly and
will bring huge benefits to our sales team. Our company
is going from strength to strength and VECTA will
only help to enhance our strong customer relationships
and excellent reputation within the industry, and
really underlines the company's commitment to growth.”
VECTA
exhibit at Successful Selling Expo 2011
VECTA
sales intelligence were recently invited to exhibit
at the first ever UK Exhibition for the Sales Profession
- 'Successful Selling Expo 2011', held at the Ricoh
Arena, Coventry...
Organised
by the Institute of Sales & Marketing Management (ISMM),
and launched to coincide with their annual conference,
this trade-only event gave visitors from Sales focused
organisations the opportunity to see products and
services aimed at improving the performance of sales
professionals across the UK. The Successful Selling Expo enabled VECTA to further
reinforce its value and position as a leading supplier
of sales intelligence and CRM solutions.
New
enhancements to VECTA Pipeline Management Module
With
recent enhancements to VECTA, using the pipeline
management module, sales professionals now have
improved visibility, analysis and management reporting
capabilities on their sales pipelines...
- Pipeline transparency is a key requirement for any
sales manager to clearly see and understand what's
going on throughout the sales process and for sales
people to manage their opportunities efficiently.
- Increased level of transparency into pipeline
values, stages and more
- Better visibility of opportunities and more
accurate forecasting
- Ensure time is spent on the deals that matter
most and that appropriate action to be taken
to manage and drive all opportunities
- Increase accountability, consistency and performance
– improving conversion rates and revenue.
We have recently offered a series of free WEB sessions
to explore this area and help customers to achieve
the best benefits and outcome. Feedback from the sessions
and subsequent use of the new functions has been extremely
positive and we will continue to enhance this along
with other areas of VECTA taking into account user
suggestions and requests.
EDP
Group relocate to new Head Office
EDP
(parent company of Vecta Sales Solutions Ltd) has
relocated its Sheffield head office to one of the
city centre's most prestigious and sought after
locations...
Located
in the heart of Sheffield, the Fountain Precinct is
home to such companies as Knight Frank LLP, insurance
brokers Aon Ltd, the Co-operative Bank Plc and BNP
Paribas Real Estate. Having undergone an extensive
refurbishment programme that was completed in January
this year, it now boasts an impressive, ultra-modern
reception area with stylishly revamped offices. The
landmark building, named after the fountain formerly
standing at the top of Fargate, is adjacent to the
City Hall and opposite John Lewis's flagship city
store.
Julian Wassell, Chief Executive of Electronic
Data Processing PLC said "When we decided to move
from Beauchief Hall after 19 years, it was an obvious
choice for our new head office. It is in a superb
location in the heart of the city with on-site parking
and it is befitting of a dynamic and forward looking
software company. The refurbishment has been completed
to an exceptionally high standard and the facilities
and office layout are first class. We are thrilled
to join other leading businesses in Fountain Precinct."
60%
of organisations planning to embrace the Cloud
As
innovators in their field, VECTA are well prepared
to enable users to take advantage of the much hyped
shift toward information in the Cloud...
- According to a new global study by IBM, more than
60% of organisations plan to "embrace cloud computing
over the next five years" to boost their "competitive
advantage." Marc Benioff, chief executive of Salesforce.com
and one of the pioneers of cloud computing, also speaks
of a "fundamental shift, the move of computing resources
into the cloud [that] gives small and large companies
access to the same resources."
Unique in its offering of Combined comprehensive sales
analysis and CRM, VECTA is already offering its' customers
a Cloud solution which takes away the traditional
need for local software applications and local database
administration. The take up of the Cloud offering
reflects the IBM predictions and VECTA are successfully
migrating customers from traditional software platforms.
This is proving to provide substantial business benefit
as well as cost savings and reduction in hardware
and manpower resource requirements for small and large
businesses.
The Cloud SaaS platform allows VECTA to ensure that
all customers are able to take advantage of the latest
features and functionality as soon as they become
available and the Cloud has really revolutionised
the benefits of its CRM capabilities in particular.
Sales people in the field have access to their customer
information wherever they are and crucially can enter
notes and follow up reminders via their mobile phones
– immediately, which then appear live to other users
or management. This is shown to improve compliancy
on valuable data collection and dramatically improves
management visibility of all aspects of their sales
operation.
VECTA is enhancing its' already comprehensive offering
with new functionality to continue to provide competitive
advantages to its users through mobile technology
as well as traditional laptop and PC.
Customers
benefit from new VECTA Customer Webinar series
VECTA
customers have been offered a new series of Webinars,
providing role based refresher training to help
combat the recession...
By
joining the free sessions which focus on best practices,
users are now benefiting from a reminder of strategies
to benefit their business and the webinars are helping
users to develop new ways to improve their use of
VECTA to increase sales results. Due to its overwhelming
success, the series will be continued in June and
throughout the year.
Shan Islam of long term VECTA users Grove Car & Paint
Equipment, said:
Attending the Webinar sessions has given us ideas
of new ways to use Alerts to find opportunities and
increase profits within our existing customer base.
Latest
VECTA 7 new features well received
The
new VECTA Contact Record Card and Customer Dashboards
were reviewed with users prior to the planned automatic
upgrade of their VECTA databases on the WEB...
- CRM has become more important for many organisations
during the current climate and the new look and feel
of the VECTA customer and contact records and activity
have provided users with a unique solution of comprehensive
easy to use CRM alongside a fast view of sales results
and information. The Customer Dashboard can now be
printed to provide one click meeting preparation providing
more time saving for sales people to complement their
use of VECTA via laptop, tablet or mobile phone.
VECTA
ready for the growth in mobile technology
Gartner
predict growth in Tablets to the expense of traditional
PC’s...
- VECTA is already qualified with iPad and Android
tablets as well as a variety of mobile phone devices.
This places VECTA in a strong position as a supplier
to fast moving companies adopting these current technologies.
VECTA users are already benefiting from use of VECTA
across a variety of devices to suit the job role and
functions of their sales operation and management
team.
“We expect growing consumer enthusiasm for mobile
PC alternatives, such as the iPad and other media
tablets, to dramatically slow home mobile PC sales,
especially in mature markets,” said George Shiffler,
research director at Gartner. “We once thought that
mobile PC growth would continue to be sustained by
consumers buying second and third mobile PCs as personal
devices. However, we now believe that consumers are
not only likely to forgo additional mobile PC buys
but are also likely to extend the lifetimes of the
mobile PCs they retain as they adopt media tablets
and other mobile PC alternatives as their primary
mobile device."
VECTA
helps Swagelock perform better for the long term
A
number of Swagelok distributors in the UK and Europe
have been long term VECTA users and Swagelok Manchester
recently renewed their VECTA licences to continue
to focus on their customer service and sales productivity...
Jon
Hall, Managing Director of Swagelok Manchester said:
“Since we installed VECTA we have enjoyed a 50% sales
growth in a very competitive and price-sensitive market.
VECTA has played a central role in this growth enabling
us to upskill our sales team to manage our customers
more effectively.”
“With VECTA at the core of our sales process I believe
that we have the right tool to continue to grow the
business and improve customer service over the coming
years.”
VECTA
helps Lynas Food Services compete in low margin markets
Lynas
foods see payback for their planned long term use
of VECTA within just a few months...
At
Lynas Food Services we are pleased to report that
sales have increased by around 20% despite the tough
trading conditions and much of this increase is credited
to the continuing use of VECTA.
Tom
Parker Ltd upgrade to Quantum VS to grow their business
Long
term EDP and VECTA customer, Tom Parker Limited,
is currently in the process of upgrading its ERP
system to Quantum VS...
- Tom Parker Limited are one of the country's leading
distributors of high quality fluid power products.
Based in Preston, Lancs, Tom Parker Ltd was formed
in 1972 specialising in the supply of pneumatic and
hydraulic couplings, hoses and related products. Having
used BCT's Esprit software for over 30 years, they
recently decided to upgrade to EDP's Quantum VS used
with VECTA to support their continued growth.
Tim Parker, Financial Director, stated "We look forward
to continuing our long and mutually rewarding partnership
through the implementation of Quantum VS and are confident
that the new software will help our business remain
competitive and continue to grow, in a challenging
environment."
VECTA
keep ahead with tablet technology
Technological
advancements in mobile communications have been
incorporated into VECTA...
VECTA
WEB mobile was launched earlier this year to work
with iPad, iPhone, Blackberry and other mobile devices
and is now also qualified to work with the Samsung
tablet.
Elgar
Foods follow in the footsteps of Duerrs Jams
Elgar
Foods are part of the F Duerrs Group and specialise
in cold mix fruit preparations for the bakery and
dessert manufacturing industry...
Richard
Duerr, Director, told us "Duerrs have used VECTA for
a long time and all of our sales people love using
VECTA. The information they need for visit planning
is accessible from the accounting system but is far
too time consuming. VECTA provides all the information
we need in a matter of seconds so preparing for every
call is now practical and realistic and means our
team are always well informed".
On viewing VECTA, the Elgar Management immediately
recognised the benefits it would also bring to their
business and have chosen the VECTA Web hosted option
so that the system is managed for them - all they
have to do is log in and most of the information they
need is now available within a simple mouse click,
saving them hours in preparation and analysis of sales.
Fuel
Parts sign up for VECTA
We
are pleased to report another adopter of VECTA 7...
After
considering various options to equip their sales team
with information in the field, Fuel Parts UK Ltd are
adopting VECTA 7. This offers their users true Web
access through the browser and through mobile devices.
VECTA is combining the information from multiple systems
and bringing this together in one place to simplify
procedures for the Sales and Management teams. Rather
than accessing information from several places Fuel
Parts now have their CRM and Sales figures in one
solution, improving efficiencies and productivity
of the sales team.
VECTA
7 mobile launch – VECTA goes mobile in the Cloud
VECTA
is now accessible live via mobile phones...
- VECTA who were the first solution provider to offer
Sales intelligence and call recording on Mobile devices
as well as PC and laptop have now launched a new VECTA
mobile – via the Cloud - with live access to VECTA
via the web from iPhone, blackberry and other devices.
Vecta originally launched a mobile solution around
7 years ago using PDA devices to give sales people
a then revolutionary method of managing their territories
and call plans, However the new VECTA mobile providing
live access to VECTA through iPhone, Blackberry, Android
and other types of Smart Phone provides new levels
of sales efficiencies. Users can now access the live
VECTA database on their mobile phones or tablets to
view customer sales results and opportunities and
to log details of customer meetings. Designed to be
extremely easy to use and to provide the information
sales people need in the field, the VECTA mobile has
been well received especially with the boom of the
iPad and its competitor mobile ‘tablet’ offerings.
VECTA
helps EJOT UK improve productivity in tough times
During
the last 15 years, EJOT UK has grown to become one
of the UK's leading providers of fastening solutions...
- As long term users of VECTA, this has proven to
be an invaluable secret weapon to support growth,
efficiencies and profitability. Initially used as
a management tool, its use has more recently been
expanded to equip and empower the field sales team.
VECTA
7 SaaS via the Cloud is now available
VECTA
7 Web goes live – VECTA is now available via the
WEB without local software...
Known
as VECTA 7, VECTA via the Cloud provides the standard
features and functionality of VECTA 6 - on demand
via the Web and accessible without the need to install
software.
Key features include:
- NO SOFTWARE or DOWNLOADS
Access VECTA through your PC or Laptop Web Browser
- no need to load anything first
- MINIMUM I.T. RESOURCE
Fully administrated Imports by VECTA Hosted
Team / Always keep up-to-date with the latest
release
- VECTA 6 FUNCTIONALITY
Use your existing features and find more flexibility
and a modern look & feel
VECTA maintains its position as market leader in the
Sales Intelligence and CRM arena, providing the most
comprehensive yet easy to use sales tool - now on
the WEB. Coming soon VECTA mobile – use VECTA through
mobile phone or other mobile technology.
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VECTA
has proven to be an extremely valuable tool for
our business. We have been using VECTA for
around 10 years, it has evolved with us and
we get more from it each year; it has become an
essential element of our sales and marketing operation.
Andrew Moring
Marketing Director
Morelli Group Ltd
We are really excited about using VECTA, it gives us the information we need really quickly and will bring huge benefits to our sales team.
Andy Thompson
Sales Director
ArcGen Hilta
VECTA
is an extremely powerful yet intuitive and easy
to use tool that provides us with fast, accurate
and relevant information about our sales trends
and customer performance. VECTA has proven to
be an invaluable tool for our margin analysis
which has helped us to improve profitability even
during the recession. Our sales team would now
be lost without it.
Howard Jennings
Sales Manager
Ejot UK
The
VECTA Webinars are a great way of staying in touch
with best practices and demonstrating the true
capability of VECTA as a sales CRM tool. They
show VECTA's ease of use in managing and driving
sales performance in a quick and relevant platform
that fits in well with all the demands on a sales
managers time.
Neil Garrett
Sales Manager
Golden Coast Ltd
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