News and Recent Developments
- Lindab achieve £100,000 additional sales using VECTA automated Alerts
After searching for a Business Intelligence
tool and CRM package that would improve the effectiveness
of the sales team, the Lindab Group are now rolling
out VECTA across Europe and Scandinavia...
- As an international Group that manufactures and distributes
products and system solutions primarily in steel for
simplified construction and improved indoor climate, Lindab were looking for a solution that was able to give them the two requirements of CRM and comprehensive Business Intelligence in the one integrated package.
In using VECTA they were able to focus
their sales team and ensure they reacted quickly to any sales
trends or deviations, in addition to selling a broader
spectrum of products. By analysing customer requirements
and identifying opportunities, they estimate that £100k
of additional sales can be attributed to this VECTA function
Improved sales performance management at Lindab results in £100,000 additional sales - full story...
- VECTA 'Keep in Touch' Seminar, 15th & 21st May 2013
Join us this May as we host our 'Keep in Touch' Seminar in Mlton Keynes and Sheffield...
- If you're looking for an opportunity to learn more about new VECTA developments and have your say regarding the features you'd like to see and share best practice with other like-minded VECTA customers, then register for this years event. View the full event agenda below.
Register and book your place today...
- VECTA helps Lister increase sales performance and grow key accounts
With a growing annual turnover, Listers recognised back in 2004 that it needed a system that would drive sales activity to help deliver in the profitable areas of key account management, link selling and sales profitability...
Lister & Sons was originally founded as an ironmongery and hardware shop in 1874 by James Lister and the company still remains a family run business today. Having rebranded in 2010 to Lister, we take at look at how they have used VECTA since 2004 to increase sales efficiency and grow their business.
How Lister increased sales performance and grew key accounts...
- How to create or attach vital documents in VECTA
We recently introduced a new facility enabling users to attach and create documents within client accounts in VECTA7 and we have already received feedback from clients that it's a really valuable tool for users...
- Clients can now take advantage of the option to either build bespoke document templates for use and attachment to their client files or download and attach key documents held remotely (in an extensive range of file formats). The new functionality enables the client user to view reference or create key documentation remotely from the office environment, perhaps even during a sales visit.
More on document creation and addition...
- VECTA are finalists at European IT & Software Excellence Awards 2013
IT Europa, the leading European
publisher of strategic market intelligence news and
analysis, announces that VECTA is a finalist in two
categories within the Independent Software Vendor (ISV)
section in the European IT & Software Excellence Awards
2013, for our work with Lindab...
- The Awards
recognise best practices in customer solutions by Systems
Integrators, Solution VARs and ISVs across Europe. The winners will be announced at the European IT & Software Excellence 2013 Awards Dinner at the Lancaster London Hotel, on 13th March 2013.
These are the only pan European awards which recognise the crucial role that ISVs and Solution Providers play in the delivery of real world solutions, and attracted entries from 24 countries - double that of previous years. Entries were submitted by the ISVs, Solution Providers and Systems Integrators themselves describing the solution provided. Each entry had to be supported by an endorsement by the client.
According to the independent judges the quality of
entries was much higher as well, with some superb entries
in the new categories of Business Intelligence and Analytics,
and Communications and Mobility.
Nine categories are designed to allow ISVs and software
developers to show their skill in delivering business
applications for their customers. The judges will be
looking for entries that show a real understanding of
the customer's requirements and the ability to deliver
software to specification and time scale while meeting
or exceeding agreed customer targets.
VECTA's 2 entries are in the categories for Relationship Management Solution and Business Intelligence & Analytics Solution.
VECTA finalists at IT & Software Excellence Awards... Full Story.
- Kings Langley BS deploy VECTA to enhance sales team effectiveness
Following a recent review of their systems, Kings Langley Building Supplies deploy VECTA, the leading web-based Sales Intelligence and CRM solution to increase profitability within its existing customer base, enhance sales team effectiveness and improve communication and collaboration throughout its business...
- Established in 1978, Builders' merchant, Kings Langley Building Supplies operates from 3 locations, servicing the Hertfordshire, Buckinghamshire, Bedfordshire and North London areas.
Kings Langley BS offers a wide range of building and DIY materials and products, delivered locally for free by its own specialised fleet and by experienced staff, who offer practical advice and consultation drawn from extensive previous personal experience in various trades.
The level of choice offered by Kings Langley BS, combined with the highest levels of customer service, has helped to build many long term relationships with its clients and much of its business arises from repeat custom and recommendations.
VECTA will support the company in helping to improve and advance these services, as Jim Rance, Managing Director, confirms: "We have implemented VECTA as a simple, yet more focused system that will help our people to be more productive and manage our customers better by enabling a more planned approach to customer conversations and contact."
"VECTA gives us fast visibility of our results and helps us to easily identify and take action when customers have stopped buying particular products, or when link sales opportunities are missed, and to manage the mix of our product sales. This is all essential in the current climate and we have already recovered sales using the fast customer spend analysis VECTA gives us."
"We are appreciating the benefits of having faster, relevant information easily to hand and are confident that VECTA will help our business to grow and remain competitive in the current challenging trading environment and coming years."
Visit Kings Langley website.
- VECTA helps Sealey Group improve sales productivity by over 30%
VECTA's Web-based Sales Intelligence provides direction and focus for the Sealey sales team, enabling them to combat the competition, maintain margins and reach their full growth potential...
- Having first implemented VECTA back in 2003 to help the sales team sell more effectively, the Sealey Group have recently upgraded to the new VECTA 7 web-based version and this has provided even greater value through further improved operational efficiency.
Dave Riches, Sales Director, explains: "When we first implemented VECTA we wanted to improve management visibility of opportunities and results and help the sales team sell more effectively. With the sales information from the system made easily available, there was an instant positive impact upon the business.
The new Live WEB version 7 of VECTA has provided even greater value and my team are equipped with the information they need in a way that easily fits into their busy working schedule, plus we immediately experienced improvement in productivity and results. The new version has been very well received, my sales team can now tap into the system wherever they are via laptop, tablet or smart phone, and have instant access to the latest sales, opportunities and customer information.
Remote users for example can now instantly see key information about their territory and customers, and can produce information and reports on the fly. As well as improving call prep and shared information, this self-sufficiency has freed up internal resources, providing further cost benefits for the business.
We now also use VECTA for our call logging and call reporting which has provided an effective way to manage sales force activity and improves the visibility between the internal and external sales teams. The flexible dashboards in VECTA ensure that each person gets straight to the information most relevant to their own responsibilities which means that the information is used constantly to support the sales operation and the team are spending time acting on opportunities, not trying to find them."
VECTA Benefits to Sealey:
- Increase of 30% in customer spend since VECTA was introduced.
- Increased visibility and management control.
- More proactive and planned approach to all sales calls.
- Improved efficiency and performance.
"Since putting VECTA in, our sales have increased by over 30% and we are seeing a consistent increase in our share of customer's spend. We are confident that our ongoing use of VECTA will continue to generate additional sales revenue from existing customers and ensure consistent growth in line with our expansion plans, in a highly competitive market place."
...read more on how VECTA Sales Intelligence helps the Sealey Group
To read the full case study, click
- Screwfix's expanded use
of VECTA enables key accounts growth of 15%
Screwfix, the UK's largest direct
and online supplier of tools, accessories and hardware
products, recently upgraded to the latest web-based
version of VECTA Sales Intelligence and has experienced
improved management information, increased sales productivity
and key account growth...
an annual turnover of £515million in 2011 and holding
in excess of 4 million customer records, Screwfix offers
a true multi-channel service. Yet, within such a large and
active database, several thousand key trade and multi-site
accounts must be effectively managed by the Screwfix Key Accounts Team.
"Key Accounts is a very profitable area of our business,"
confirms Martyn Sheppard, Business Services Manager
at Screwfix, "our challenge is to ensure that we continue
to provide outstanding levels of customer service, whilst
focusing our people on the best revenue and margin opportunities.
Before deploying VECTA, we were able to run reports
and see customers whose overall spend was in decline,
but we did not know the reason why, or any further details. We couldn't deliver this information to our Account
Managers in a timely manner, so they could make their
sales calling time more effective. Our team required
a way to easily identify and interpret information about
existing customers, their ordering patterns and sales
With VECTA, Screwfix can make these details available
to staff in a user-friendly way, as Martyn explains:
"VECTA enables us to instantly identify those customers
where there is lost business or account drift and which
products are in decline, so we can direct our Account
Managers to call those customers to try to win back
the business. We can then maintain meaningful contact
and deduce if there is competitor activity, or a price
or customer service issue to address."
VECTA has helped Screwfix to:
sales for new product lines by identifying cross-sell
and up-sell opportunities.
targeted marketing campaigns on particular lines and
effective call preparation.
manage CRM and Opportunities.
"VECTA is the key link in our systems
chain, directing our sales people to opportunities within
the customer base and the team is more proactive and
customer-focused than ever.
The information generated by VECTA is fast, easy to
access and customise, and it enables us to make strategic
and informed business decisions throughout the B2B sales
team. We have seen growth in our top customers of around
15% in a very tough climate and VECTA has been instrumental
in helping the team to achieve this."
To read the full case study, click
helps RA Roberts achieve 500% growth
the past fifteen years, office supplies company
RA Roberts has grown rapidly and this evolution
has been underpinned by its investment in the VECTA
Sales Intelligence & CRM solution...
growth plans in place, RA Roberts identified that
to break various milestones they needed a tool to
enable them to compete with competitors of all sizes
and provide a USP in the information they could provide
back to their customers. Believing that the latest
technology is a vital component of any growing business,
they chose VECTA as their sales, marketing and management
solution to complement their existing ERP system.
VECTA is a powerful and easy-to-use sales intelligence
and CRM solution, designed to improve sales efficiencies
and results. It automatically identifies customer
buying patterns, gaps in spend, link-sell opportunities
or potential problems, prompting sales professionals
to sell more proactively.
Tim Roberts, RA Roberts, Managing Director, takes
up the story:
"Our business has grown tremendously over the
last few years, helped hugely by VECTA and it has
continued to evolve to meet our changing needs.
VECTA is the sales teams lifeblood, they have
instant visibility on things like: which customer
they will be calling next and what their customers
are and are not buying, so they have information
instantly on what they need to be talking about,
which means they are very productive.
VECTA has helped us to:
- Grow sales for new product lines by identifying
cross-sell and up-sell opportunities.
- Create targeted marketing campaigns on particular
lines and achieve targets.
- Achieve effective call preparation.
- Efficiently manage CRM and Opportunities.
We have adopted the latest web-based version -
VECTA7. The upgrade was easy and has paid for itself
quickly. We did consider taking on an alternative
business intelligence tool, but we recognised that
VECTA7 would give us what we needed and would be
quicker to install.
VECTA has helped us to successfully diversify
into cross-selling new product lines and contributed
massively to the achievement of our growth targets
in what is a very difficult climate - and we are
still growing. We have very ambitious plans to accelerate
the business further in the next three years and
VECTA is a key element in those plans - we'd be
lost without it."
To read the full case study, click
Callas turns to the Cloud to improve sales performance
continue improvement in the operational effectiveness
of their sales team and to support further growth,
experienced VECTA user, Cooper Callas, has recently
upgraded to the VECTA7 WEB Service offering of the
combined sales intelligence and CRM solution...
back originally to 1875, Cooper Callas is the UK’s
largest independently owned kitchen and bathroom distributor.
With a new head office and central distribution complex
situated in Bicester, further distribution centres
in Glasgow, Leeds and Newton Abbot and a total stock
holding of approximately £5 million of products, Cooper
Callas fleet of 38 delivery vehicles ensure they offer
a reliable, quick and efficient service to customers
reaching from Cornwall up to Scotland.
A talented team of people in a call centre based
at the Bicester head office handle all sales enquiries
and the company employs 8 external sales executives.
Sales efficiency is an important aspect of the
Cooper Callas operation and using the VECTA Web
service, the team can see customer and sales information
and log calls on their mobile devices, as well as
on laptop, tablet or PC. Now that the information
is live in the Cloud, all the sales team have to
do is log in to their PC or mobile and they have
all their customer information available to them
when they need it and in a user friendly display
that highlights key facts to them.
VECTA is a web-based solution that combines call
logging with analysis of historical sales data to
help companies increase their share of customer
spend. It will highlight further opportunities,
identify potential problems with lost or drifting
customers and generate detailed information on customer
buying patterns, prompting users to sell more proactively.
Explaining the reasons for upgrading to the new
version of VECTA, Darren Cooper, Managing Director,
"We have been using the VECTA solution for a number
of years to help our sales people sell more effectively,
however the new, live web version of the system
offers us even greater value through improved operational
Our field sales team can now immediately access
the most up-to-date sales information on demand,
wherever they are, and on any device. This is ideal
for very quick and effective call preparation before
a meeting or extra information needed on the fly
and any notes or messages for the office can be
input there and then. Information can be shared
with the office and is immediately visible to the
management team, which allows us to keep our finger
on the pulse of the business and VECTA is also a
simple efficient vessel for us to provide direction
to the team.
With VECTA7, we now have even faster and clearer
insight into our business's and customers' needs,
so we are able to maintain our high levels of customer
service which are recognised throughout the industry."
Ashby Hope, Cooper Callas IT Co-ordinator, added:
"It was a painless transition onto the new
version of VECTA and the hosted service means I
no longer have any local administrative tasks for
VECTA - I have simply arranged the file updates
to be sent to them and they do the rest. Having
no software to load onto the users' PCs, or our
server, has also freed up resource providing further
cost benefits for our business."
intelligence keeps Dickies ahead of the trend
Europe Limited (Dickies), the UK-based subsidiary
of the world's largest privately owned workwear
company, are using VECTA sales intelligence & CRM
to help to support its growth and improve sales
effectiveness and performance throughout the UK
With over 80 years' experience in workwear manufacturing,
Dickies manages and distributes over 7 million items
per year from its recently expanded 100,000 square
foot distribution centre in Radstock, North Somerset,
delivering to 5,000 outlets throughout the UK, Ireland
and Europe and as such need the best of tools to equip
Dickies have chosen VECTA to help drive international
sales activities and ensure its team are fully equipped
with the information needed to work effectively with
their Customers and achieve planned growth. VECTA
has improved the visibility of intelligence about
customers' ordering patterns, it highlights trends,
gaps and changes in spend and helps to pinpoint cross-sell
and up-sell opportunities, as well as providing simple
yet in-depth reporting information. Now used extensively
for territory and customer visit preparation, VECTA
quickly helped to improve productivity and efficiencies
throughout the Dickies team, resulting in improved
results. It has also enabled reduced IT support costs.
Maurice Morton, Sales & Marketing Director AT Williamson-Dickie
Europe Ltd added:
"Dickies decided that part of its European growth
strategy should entail a CRM system so after spending
several months looking at what was available we decided
to award Vecta. They have supplied a continual developing
system that our European sales force utilises as an
effective device for maintaining the current business
effectively. We also keep track of drifting business,
new business, add targets and alerts. We keep everything
sales wise in one place but it can be used by the
team and management to both Dickies and our customers'
mutual benefits. The Sales and Management team have
found the system very easy to use, but most importantly
Vecta are continually evolving the system and personalising
it to each users needs."
data delivered with surgical precision at De Soutter
users of the VECTA sales intelligence solution for
over six years, De Soutter Medical have more recently
upgraded to version 7 of the combined CRM and business
intelligence tool to support their continued growth...
in Aylesbury, Buckinghamshire, De Soutter is the leading
British manufacturer of powered instruments for use
in operating theatres and fracture clinics. The name
De Soutter is known and respected internationally
as a company producing quality products, with a reputation
for excellent customer service. Approximately two-thirds
of its products are exported each year, with the rest
being bought by NHS and private hospitals.
Having recently moved to a 46,000 square foot, RIBA
design award nominated and purpose-built new facility,
De Soutter has even more ambitious plans to grow further
in the next few years and VECTA is a key element in
Charlie Cowpe, Systems Manager, De Soutter Medical,
"We have been fairly long-term users of VECTA and
it has always provided us with excellent and insightful
data about our customers' sales activities, but we
also understood the considerable benefits available
if we upgraded to VECTA 7.
It was a very smooth transition onto the new, web-based
version of VECTA. Our field sales team in the UK and
around Europe can now immediately access the most
up-to-date sales information on their laptops for
territory and customer visit planning and also on
their mobile phones, which for them is ideal for quick
information before hospital visits, and to answer
queries on the go.
The new version is easy to use and we like the enhanced
flexibility which has encouraged us to use more and
more areas of VECTA. We will now use VECTA 7 for all
of our sales activity, including call logging, call
preparation, opportunity identification and call reporting.
Our Management team use it extensively to get fast
visibility of activity and results, which all helps
with decision making. We are a growing business and
VECTA has been instrumental in supporting that growth
and ensuring our sales team have the information and
direction they need."
Product Development News April 2012
synch to Outlook puts users in control...
new development which enables users to seamlessly
send VECTA tasks and appointments to view or share
in Outlook is already proving to be a hit.
Following requests by a number of existing VECTA users,
this new enhancement to the combined sales intelligence
and CRM tool will help to improve the communication
of events, and any actions that are scheduled, whether
or not a user has logged into VECTA.
Once deployed, the automated synchronisation of tasks
and calendar entries, not only saves time, but also
eliminates mistakes, provides even greater visibility
and flexibility of diary management and enables shared
calendars through both VECTA and Outlook from one
An option to inform users by email when a new alert
has been created for their attention, or where an
alert has been changed, is also now available. Users
can now be automatically notified either by email
or a 'pop-up' message within VECTA, where there is
a new alert highlighting fresh opportunities to pursue,
issues requiring attention or campaigns to follow
Managers, marketeers and administrators now have an
even more efficient way to communicate seamlessly
and efficiently throughout the sales team, prompting
users to log into VECTA for an instant view of the
full supporting information needing attention.
Further expansion to these areas will be added following
user feedback from this first phase of notification
development, and all VECTA users are encouraged to
provide their feedback on these new features to their
Moon Bay to maximise sales opportunities with VECTA
award-winning wholesaler of licensed and humour-based
giftware, Half Moon Bay Ltd, has recently chosen
VECTA sales intelligence to help dramatically improve
sales performance across its business...
is being used by the sales team to maximize the sales
opportunity across 3,000 products and 2,500 active
accounts; and Half Moon Bay fully expects to further
increase its share of customer spend and improve customer
retention by utilising Vecta in this way.
By analysing customer buying patterns and generating
detailed information on sales opportunities, VECTA
will help Half Moon Bay's sales force to become even
more productive, providing them and the management
team with comprehensive intelligence on all customer
and sales activities.
Peter Thompson, Managing Director for Half Moon Bay,
"VECTA is empowering our sales force to be even more
proactive and helping them to develop a really in-depth
focus on our existing customers' buying behaviour
very quickly. This will help us to grow accounts and
ensure that we do not miss out on any potential sales
opportunities. After a day's training we were immediately
able to take actions to boost revenue performance."
deploy VECTA to improve sales performance
Lindab, a market leader in the UK ventilation industry,
has recently adopted VECTA's combined sales intelligence
and CRM to help improve its customer service, call
management and sales performance...
intelligence will provide Lindab with the visibility
to enable quick identification of meaningful trends
and exceptions and deliver more actionable insight
into every sales opportunity at the point of customer
contact. This will allow Lindab to significantly improve
sales productivity, customer retention, add-on revenues
and overall margin.
Lindab joint Managing Director, Mike Goodspeed, commenting
on the recent uptake of VECTA, said: "We identified
a need for a user-friendly, web-based system to provide
our sales team with fast access to key customer and
sales information, so we immediately understood the
benefits that VECTA would give us.
We need to ensure our sales team are not missing out
on any sales opportunities and that they have better
visibility of all call activity, so with VECTA we
can now easily and quickly identify things like; what
a customer is buying and is not buying, related product
opportunities, trends in buying patterns, customer
and product drift and gaps in spend.
There was nothing else available which offered the
same level of alerts, sales analysis and CRM functionality
that VECTA provides in one system and you don't have
to be an IT expert to make it work. It's very easy-to-use,
web-based and is clearly designed as a sales solution
for sales people.
We look forward to gaining even more insight into
our customers' needs with VECTA, which will allow
us to deliver improved levels of Lindab service across
revs up Suzuki's sales performance
is delighted to be working with Suzuki GB PLC as
a major new account, which will use VECTA to dramatically
improve sales performance across its business...
a wholly-owned subsidiary of The Suzuki Motor Corporation,
Suzuki GB PLC imports and distributes Suzuki automobiles,
motorcycles, ATVs and outboards in the UK. Suzuki
will use VECTA within the parts and accessories divisions
of Suzuki GB to greatly improve the visibility and
fast access of dealer and part sales information.
Jayne Hill, VECTA Product Manager, commenting on the
new account, said: "Working with a high-profile customer
such as Suzuki, which has exceptional market and industry
knowledge and already successful selling strategies,
underlines the fact that VECTA is going from strength
to strength with its latest WEB solution. VECTA7 (Sales
Intelligence on the WEB) provides a simple to use
sales and CRM solution via Laptop, PC, Tablet or Mobile
as well as a comprehensive Management and Marketing
tool which is appealing to businesses of all sizes
to help improve sales processes and performance. For
an increasing number of distribution companies, VECTA
is the system of choice for in-depth sales intelligence
unlocks Sales Intelligence
Security use VECTA Sales Intelligence to improve
the information flow within their business and enhance
sales force performance (Case Study)...
the largest trade-only security wholesaler in the
UK and Ireland, with a turnover in excess of £25million
p.a., Aldridge Security implements VECTA to help their
sales force use business data more effectively and
become more informed. The results; reduced time for
call preparation and more control of the sales process
by greatly improving their position when negotiating
puts the fizz into the Builders' Merchant Awards
EDP Group (incorporating VECTA sales solutions)
is the leading supplier of software solutions to
the builders' merchant industry and was proud to
be a sponsor at the recent Builders Merchant Awards
for Excellence 2011, held at the Lancaster London
- To ensure that the celebration party got started
with a swing, the EDP Group sponsored the Champagne
Reception at the Awards Ceremony with Peter Davey,
EDP Group Sales Director and Jayne Hill, Vecta Manager
present on behalf of the Group.
Vecta Manager, Jayne Hill, commented:
"VECTA have worked with some of the leading Merchants
over the last 10 years helping them to achieve sales
excellence and ensure high levels of customer service
and positive relations with existing customers; we
were delighted to see some of these as winners at
the event. The EDP Group has over 45 years' experience
in delivering specialised computer solutions to merchants,
and have had a long association with the industry
so the Awards event was a great place to offer a thank
you for the support over the years during the reception."
"We were delighted to see several VECTA users win
awards at the event, and offer our congratulations
to all winners, including:
LBS Builders’ Merchants, for: Trainee of the Year
(Andy Nicholas), Best Customer Service by a Builders'
Merchant and Independent Builders' Merchant of the
Year (6+ branches).
EH Smith for Training Initiative of the Year and Covers
for Builders' Merchant Environmental Initiative.
We look forward to continuing to support builders'
merchants in 2012 and beyond."
Visit the Builders
Merchants News for the full story.
inspires Autogem to greater sales success
maintain a market-leading position and to encourage
greater productivity from its sales force, Autogem
implement VECTA to tighten up their sales reporting
procedures and provide better information throughout
- Autogem were looking for a much more sales-focused
CRM system, which had to be delivered via the Cloud.
This would allow their field sales team to access
the system wherever they were located, so they would
no longer have to be in the office to request information,
or be reliant on their IT department to generate business-critical
reports. They needed them to be generated automatically
and to be available as and when needed. Therefore
Autogem wanted a system that on the one hand would
improve their internal efficiencies, and on the other,
would deliver greater visibility so everybody could
see all relevant information for themselves.
read the full Case Study, please click
Hilta harnesses the power of VECTA Sales Intelligence
Hilta, one of the UK's leading manufacturers and
suppliers of on-site power equipment, including
Welder Generators, Lighting Towers, Generators,
Pumps and Power Washers, has recently chosen VECTA
Sales Intelligence Software to further strengthen
its UK-wide customer sales support team...
was founded in 1973 and has developed an enviable
reputation within its industry for providing high
quality products alongside dedicated sales and aftersales
To support the sales operation in their ongoing aim
to enhance existing customer relations and to identify
and manage new business growth, ArcGen will use VECTA
to gain instant intelligence on product sales, customer
buying patterns, and the management information needed
to ensure efficiencies
VECTA will further empower the ArcGen sales force
to sell more proactively, by highlighting alternative
and additionally related products to increase the
value of each sale and the company will use VECTA’s
pipeline management tool to give better visibility
of the sales process and more accurate forecasting.
Andy Thompson, Sales Director, ArcGen Hilta, said:
"We are really excited about using VECTA, it will
give us the information we need really quickly and
will bring huge benefits to our sales team. Our company
is going from strength to strength and VECTA will
only help to enhance our strong customer relationships
and excellent reputation within the industry, and
really underlines the company's commitment to growth.”
exhibit at Successful Selling Expo 2011
sales intelligence were recently invited to exhibit
at the first ever UK Exhibition for the Sales Profession
- 'Successful Selling Expo 2011', held at the Ricoh
by the Institute
of Sales & Marketing Management (ISMM), and launched
to coincide with their annual conference, this trade-only
event gave visitors from Sales focused organisations
the opportunity to see products and services aimed
at improving the performance of sales professionals
across the UK. The Successful Selling Expo enabled
VECTA to further reinforce its value and position
as a leading supplier of sales intelligence and CRM
enhancements to VECTA Pipeline Management Module
recent enhancements to VECTA, using the pipeline
management module, sales professionals now have
improved visibility, analysis and management reporting
capabilities on their sales pipelines...
- Pipeline transparency is a key requirement for any
sales manager to clearly see and understand what's
going on throughout the sales process and for sales
people to manage their opportunities efficiently.
We have recently offered a series of free WEB sessions
to explore this area and help customers to achieve
the best benefits and outcome. Feedback from the sessions
and subsequent use of the new functions has been extremely
positive and we will continue to enhance this along
with other areas of VECTA taking into account user
suggestions and requests.
- Increased level of transparency into pipeline
values, stages and more
- Better visibility of opportunities and more
- Ensure time is spent on the deals that matter
most and that appropriate action to be taken
to manage and drive all opportunities
- Increase accountability, consistency and performance
– improving conversion rates and revenue.
Group relocate to new Head Office
(parent company of Vecta Sales Solutions Ltd) has
relocated its Sheffield head office to one of the
city centre's most prestigious and sought after
in the heart of Sheffield, the Fountain Precinct is
home to such companies as Knight Frank LLP, insurance
brokers Aon Ltd, the Co-operative Bank Plc and BNP
Paribas Real Estate. Having undergone an extensive
refurbishment programme that was completed in January
this year, it now boasts an impressive, ultra-modern
reception area with stylishly revamped offices.
Julian Wassell, Chief Executive of Electronic
Data Processing PLC said "When we decided to move
from Beauchief Hall after 19 years, it was an obvious
choice for our new head office. It is in a superb
location in the heart of the city with on-site parking
and it is befitting of a dynamic and forward looking
of organisations planning to embrace the Cloud
innovators in their field, VECTA are well prepared
to enable users to take advantage of the much hyped
shift toward information in the Cloud...
- According to a new global study by IBM, more than
60% of organisations plan to "embrace cloud computing
over the next five years" to boost their "competitive
advantage." Marc Benioff, chief executive of Salesforce.com
and one of the pioneers of cloud computing, also speaks
of a "fundamental shift, the move of computing resources
into the cloud [that] gives small and large companies
access to the same resources."
Unique in its offering of Combined comprehensive sales
analysis and CRM, VECTA is already offering its' customers
a Cloud solution which takes away the traditional
need for local software applications and local database
administration. The take up of the Cloud offering
reflects the IBM predictions and VECTA are successfully
migrating customers from traditional software platforms.
This is proving to provide substantial business benefit
as well as cost savings and reduction in hardware
and manpower resource requirements for small and large
The Cloud SaaS platform allows VECTA to ensure that
all customers are able to take advantage of the latest
features and functionality as soon as they become
available and the Cloud has really revolutionised
the benefits of its CRM capabilities in particular.
Sales people in the field have access to their customer
information wherever they are and crucially can enter
notes and follow up reminders via their mobile phones
– immediately, which then appear live to other users
or management. This is shown to improve compliancy
on valuable data collection and dramatically improves
management visibility of all aspects of their sales
VECTA is enhancing its' already comprehensive offering
with new functionality to continue to provide competitive
advantages to its users through mobile technology
as well as traditional laptop and PC.
benefit from new VECTA Customer Webinar series
customers have been offered a new series of Webinars,
providing role based refresher training to help
combat the recession...
joining the free sessions which focus on best practices,
users are now benefiting from a reminder of strategies
to benefit their business and the webinars are helping
users to develop new ways to improve their use of
VECTA to increase sales results. Due to its overwhelming
success, the series will be continued in June and
throughout the year.
Shan Islam of long term VECTA users Grove Car & Paint
Attending the Webinar sessions has given us ideas
of new ways to use Alerts to find opportunities and
increase profits within our existing customer base.
VECTA 7 new features well received
new VECTA Contact Record Card and Customer Dashboards
were reviewed with users prior to the planned automatic
upgrade of their VECTA databases on the WEB...
- CRM has become more important for many organisations
during the current climate and the new look and feel
of the VECTA customer and contact records and activity
have provided users with a unique solution of comprehensive
easy to use CRM alongside a fast view of sales results
and information. The Customer Dashboard can now be
printed to provide one click meeting preparation providing
more time saving for sales people to complement their
use of VECTA via laptop, tablet or mobile phone.
ready for the growth in mobile technology
predict growth in Tablets to the expense of traditional
- VECTA is already qualified with iPad and Android
tablets as well as a variety of mobile phone devices.
This places VECTA in a strong position as a supplier
to fast moving companies adopting these current technologies.
VECTA users are already benefiting from use of VECTA
across a variety of devices to suit the job role and
functions of their sales operation and management
"We expect growing consumer enthusiasm for mobile
PC alternatives, such as the iPad and other media
tablets, to dramatically slow home mobile PC sales,
especially in mature markets," said George Shiffler,
research director at Gartner. "We once thought that
mobile PC growth would continue to be sustained by
consumers buying second and third mobile PCs as personal
devices. However, we now believe that consumers are
not only likely to forgo additional mobile PC buys
but are also likely to extend the lifetimes of the
mobile PCs they retain as they adopt media tablets
and other mobile PC alternatives as their primary
helps Swagelok perform better for the long term
number of Swagelok distributors in the UK and Europe
have been long term VECTA users and Swagelok Manchester
recently renewed their VECTA licences to continue
to focus on their customer service and sales productivity...
Hall, Managing Director of Swagelok Manchester said:
"Since we installed VECTA we have enjoyed a 50% sales
growth in a very competitive and price-sensitive market.
VECTA has played a central role in this growth enabling
us to upskill our sales team to manage our customers
"With VECTA at the core of our sales process I believe
that we have the right tool to continue to grow the
business and improve customer service over the coming
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